Política de privacidad

Alma Market respects your privacy and is committed to handling personal information thoughtfully and responsibly.

This Privacy Policy explains how we collect, use and share information when you visit our website, place an order, subscribe to communications or contact us.

Information We Collect

Depending on how you interact with Alma Market, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number when provided during checkout
  • Order and purchase information
  • Payment and transaction information
  • Device, browser and IP-address information
  • Website activity and interactions
  • Marketing preferences
  • Messages and customer-service communications

Payment information is processed through Shopify and authorized payment providers. Alma Market does not directly store complete payment-card details.

How We Use Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide tracking and customer support
  • Process refunds or claims
  • Communicate about orders
  • Detect fraud and protect our store
  • Improve our website, products and services
  • Measure website and marketing performance
  • Send marketing communications when permitted
  • Comply with legal, tax and accounting obligations

Shopify and Service Providers

Our store is hosted through Shopify.

We may share necessary information with service providers that support our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Fulfillment and logistics providers
  • Email and marketing platforms
  • Analytics providers
  • Fraud-prevention and security services
  • Customer-support tools

These providers receive information only as reasonably necessary to perform their services or as permitted by law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand site usage
  • Improve performance
  • Support analytics and advertising
  • Provide a more relevant customer experience

Available privacy choices may vary by location and browser settings.

Marketing Communications

When you subscribe to Alma Market communications, we may send information about:

  • Products
  • Special offers
  • Alma Guides
  • The Alma Journal
  • New collections
  • Everyday rituals and inspiration

You may unsubscribe at any time through the link included in our marketing emails.

Transactional emails related to an active order may still be sent.

Information Sharing

Alma Market does not sell personal information for money.

Certain analytics or advertising activities may be considered “sharing” or “targeted advertising” under some state privacy laws. Customers may have rights to limit these activities depending on their location.

Data Retention

We retain information for as long as reasonably necessary to:

  • Fulfill orders
  • Maintain business and tax records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations

Data Security

We use reasonable administrative, technical and organizational measures intended to protect personal information.

No online system or transmission method can be guaranteed completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • A copy of your information
  • Withdrawal of consent
  • Opt-out from certain marketing, sharing or targeted advertising activities

To submit a privacy request, email contact@almamarketusa.com.

We may need to verify your identity before completing a request.

Children’s Privacy

Alma Market’s website is not intended for children to make purchases independently. We do not knowingly collect personal information directly from children in violation of applicable law.

External Links

Our website may contain links to third-party websites. Alma Market is not responsible for the privacy or security practices of external websites.

Policy Updates

We may update this Privacy Policy to reflect operational, legal or regulatory changes. The updated version will be published on this page with a revised effective date.

Contact

Alma Market
Pembroke Pines, Florida 33024
Email: contact@almamarketusa.com