Contact information
Alma Market USA
Operated by Alma United LLC
We’re here to help make your Alma Market experience feel clear, thoughtful and well supported.
Customer Support
Email: contact@almamarketusa.com
Please include your order number when contacting us about an existing purchase.
Business Location
Alma Market
Pembroke Pines, Florida 33024
United States
Alma Market operates as an online business. This location is not a retail storefront and does not accept walk-in customers.
Support Topics
Contact us for assistance with:
- Order questions
- Product information
- Shipping concerns
- Damaged, incorrect or expired items
- Website support
- Privacy requests
- General questions
Response Time
We aim to respond within 1–2 business days, excluding weekends and holidays.
Sending multiple messages about the same issue may delay our ability to respond efficiently.
Returns
Do not mail products to the business location above.
Food and consumable products may only be returned when specifically authorized in writing by Alma Market. When an approved return is necessary, instructions and the appropriate return address will be provided privately.
Carrier Delivery Issues
If your order is marked delivered but cannot be located, contact the shipping carrier first and request an investigation.
After contacting the carrier, email Alma Market within 24 hours and include the carrier case or reference number whenever possible.