Terms of service

These Terms of Service govern your use of Alma Market’s website and your purchase of products from Alma Market.

By accessing our website, submitting an order or completing a purchase, you agree to these Terms, our Shipping Policy, Return and Refund Policy and Privacy Policy.

Online Store

Alma Market offers thoughtfully selected food, pantry, produce and wellness products through our online store.

We reserve the right to:

  • Update products, prices and availability
  • Limit quantities
  • Refuse or cancel orders when reasonably necessary
  • Correct errors or inaccurate information
  • Discontinue products without notice
  • Restrict service in cases of suspected fraud, abuse or policy violations

Product Information

We make reasonable efforts to present product names, descriptions, images, sizes and other information accurately.

However:

  • Manufacturers may update packaging or labels without notice.
  • Colors may appear differently depending on the customer’s device.
  • Fresh Produce varies naturally.
  • Product images may be illustrative.
  • Product information should not replace the information printed on the physical label.

Customers must review the delivered product’s ingredient list, allergen statement, directions and warnings before use.

Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges and other costs are displayed during checkout before the order is completed.

We reserve the right to correct pricing or listing errors. If an error affects an order, we may contact the customer to confirm the corrected price or cancel and refund the affected item.

Payment must be successfully authorized before an order is fulfilled.

Product Availability

Adding a product to your cart does not reserve inventory.

If an item becomes unavailable after purchase, we may:

  • Contact you regarding an appropriate alternative
  • Remove and refund the unavailable item
  • Cancel and refund the affected order when necessary

We will not substitute a materially different product without customer approval.

Order Acceptance

An order confirmation acknowledges that we received your order. It does not guarantee final acceptance or fulfillment.

We may cancel or limit an order for reasons including:

  • Inventory errors
  • Payment issues
  • Suspected fraud
  • Incorrect product or pricing information
  • Shipping restrictions
  • Incomplete customer information
  • Inability to fulfill the order safely

If a canceled order has already been charged, the applicable amount will be refunded.

Shipping

Customers agree to provide complete and accurate shipping information.

Shipping and delivery are governed by our Shipping Policy. Carrier delivery dates are estimates unless expressly stated otherwise.

Returns and Refunds

All returns, replacements, refunds and claims are governed by our Return and Refund Policy.

Because we sell food and consumable products, most purchases are final sale except for verified damaged, defective, incorrect or expired products.

Wellness Information and Disclaimer

Information provided through Alma Market’s website, product descriptions, Alma Guides, The Alma Journal, emails or social media is offered for general educational and informational purposes only.

It is not medical advice and is not intended to diagnose, treat, cure or prevent any disease.

Always consult a qualified healthcare professional before using herbal or wellness products if you:

  • Are pregnant or nursing
  • Take medication
  • Have allergies
  • Have a medical condition
  • Are considering a product for a child

Alma Market does not guarantee particular health outcomes or individual results.

Allergies and Dietary Needs

Customers are responsible for reviewing the physical product label before consuming any item.

Products may be manufactured or handled in facilities that process common allergens. Online descriptions may not reflect recent manufacturer changes.

Do not consume a product if its physical label conflicts with your dietary or allergy requirements.

Intellectual Property

All original website content, including Alma Market branding, written content, graphics, photographs, guides, layouts and other materials, is owned by or licensed to Alma Market and may not be copied, republished or used commercially without written permission.

Manufacturer trademarks and packaging remain the property of their respective owners.

Prohibited Use

You may not use our website:

  • For unlawful or fraudulent purposes
  • To interfere with site security or operation
  • To transmit malicious code
  • To copy or exploit content without permission
  • To submit false claims
  • To impersonate another person
  • To violate intellectual-property rights

Limitation of Liability

To the fullest extent permitted by applicable law, Alma Market will not be liable for indirect, incidental or consequential losses arising from use of the website, delays outside our control or misuse of products.

Nothing in these Terms excludes rights or responsibilities that cannot lawfully be excluded.

Governing Law

These Terms are governed by applicable laws of the United States and the State of Florida, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms periodically. The version published on this website at the time of use or purchase will apply.

Contact

Alma Market
Pembroke Pines, Florida 33024
Email: contact@almamarketusa.com